We know you will be excitedly waiting for your handbag to arrive to your front door, so please read below to help guide your shipping selection. Our customers are our number one priority and we want to make sure your order is shipped to you as soon as possible!
When will my order ship?
All orders will be processed within 1-2 days. Once the package is on the truck, the package will arrive based on the shipping option you chose. However, these orders do NOT have a guaranteed delivery date.
*While we will do all that we can to ensure your order is delivered on time, Clarity cannot be held responsible for conditions beyond our control such as severe weather, postal interruptions, etc.
Where does Clarity Handbags ship to?
Clarity ships to anyone and everyone in the Domestic US!
**For many major markets. Actual number of days may vary based on origin and destination.**
How do I know the status of my order?
Once your order has been placed, you will receive a confirmation email. Then, once your order starts being processed, you will receive another email with a tracking number. You can check the status of your order at any time by clicking the hyperlink in your email or by tracking your number.
Can I make changes to my shipping address after I place my order?
Once you receive our email stating that your order is processing, Clarity is unable to make any changes or modifications to an order, as we begin working on shipping your order immediately. However, if you notice your address is incorrect when you receive your confirmation email, please reach out to email@example.com. We ask that in your email you include your first and last name, your order number and what changes need to be made.
What happens if my package is refused or sent back to the sender?
If your shipment is refused or returned to the sender, you will receive an email notifying you once the package arrives back to Clarity Handbags. If a package is returned due to an insufficient shipping address, the customer is responsible for the original shipping charges. This amount must be paid before items are re-shipped to the customer's correct shipping address. Payments are emailed to customers through an online invoice. You have 14 days after the email is sent to respond to Clarity before your order goes through the returns process for store credit.
*NOTE: The original shipping charge will be subtracted from the store credit.
What happens if my package is never delivered or stolen?
Please contact firstname.lastname@example.org if your package is lost or stolen, and we will be happy to assist you in locating your package. You can also log on to www.usps.com to file a missing package or damaged package claim.
Didn’t answer all of your questions? Shoot us an email at email@example.com with any questions you have.